Booking FAQ

How much do tickets cost?
Prices vary according to the type of film or event. The information page for each film or event will let you know the price. There are two prices, one full price and one for concessions. You can also make great saving on ticket prices by buying in advance - see details of our Saver Deal below.

Who gets concessions?
The concession rate is available to senior citizens, students, the unemployed, equity members, children under 16 and 16-18 year olds in full-time education with proof of status. If you book by telephone or online, we will hold your tickets for collection at the Film Festival Central Box Office (Filmhouse) where you must present your concession ID.

Are there any packages or special offers?
There sure are! This year, we've come up with a great EIFF Saver Deal where you can buy four tickets to EIFF films for only £24 (£20 concessions) if you book before the Festival begins. So book in advance to be sure of getting tickets for all your must-sees for less.

I’ve booked online/by phone – where do I collect my tickets?
Tickets booked by Friday 5 June will be posted out to you. Tickets booked after this day can be collected tickets from the Film Festival Central Box Office (Filmhouse), up until 2 hours before the film is screened. After this, you can collect your ticket from the relevant venue from half an hour before the screening.

What about Disability access?
Further information on disabled access at all of our venues is available on the Venues and Access page of our website, and on the venue pages at the back of our printed brochure. If you have any unanswered questions, our staff are always happy to advise.

Do you show any audio described films?
EIFF titles are very new to the film industry and their broader release plans are not necessarily in place. Unfortunately this means there has not been time for audio-description for the blind or closed-caption titling for the hearing-impaired to have been provided.

Where can I sit?
Seats for most screenings are not reserved so if you arrive early you’ll get first choice.

Can I bring my child to the cinema?
Children under three years of age are not permitted in the auditoria.

Is the film suitable for my party and me?
Because most of the films in EIFF have not been released yet, they do not hold a rating certificate (i.e. PG, 15, 18). We try to ensure that the nature of a film is conveyed clearly in the listings. If in doubt, contact the box office directly on 0131 623 8030.

How long do the films last?
The running times for each film are stated, however, most films have a short introduction and some include a Q&A with the film maker. Sometimes a feature is preceded by a short film, and this will be indicated in the programme. So when scheduling your EIFF day, remember to allow some extra time between films.

What if I’m late?
If you are late and the programme has started we will do our utmost to show you to a seat at an appropriate juncture. The cinema management reserves the right of admission and the usher’s decision is final. We will not give you a refund if you are late and we cannot get you to a seat.

Flashing images
Where films contain strobe lighting effects, we have made every effort to list this fact in the brochure. Please note however that our red carpet arrivals, Q&As and conversation events are often photographed by official Festival photographers, and so there may be camera flashes at some events.