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Guest Services Assistant


The Guest Services Internship may be of particular interest if you are considering a career in festival management, talent management, hospitality or film PR.

Monday 16th April to Friday 6th July
Closing Date: Monday 19th March 10am
Interviews: Thursday 29th March
2 roles: Full-time, fixed term, paid internships. £274 per week.

Under the instruction of the Guest Services Manager, you will be primarily assisting the Guest Services Coordinators who arrange travel, accommodation, hospitality and itineraries for filmmaker, industry and press guests. In 2017 the team managed arrangements for over 800 industry, filmmaker and press guests. You will help deal with enquiries from filmmakers and programmers, research contact details and travel routes and help ensure our records are kept up to date. You will gain experience of a fast paced environment and a team working to tight deadlines with strict budgets whilst providing excellent customer service to our visiting guests. With support from the team, you will build confidence in communicating effectively and professionally by email and phone. During the Festival you will also be required to help manage guest attendance at screenings, events and functions and assist with hospitality arrangements, often liaising directly with guests, with the opportunity to put any language skills to use.

It is a busy, varied position and the perfect opportunity to understand the fundamentals of how the Programme and Guest Services teams pull together to bring the EIFF to life. You will also get a good appreciation of the film industry infrastructure.

For more information, please see the attached job description.

Please note - we will only accept applications submitted through our online form.

If you have any queries about the role, please contact Anna Muir - EIFF Recruitment Manager -

Apply Now

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