VOLUNTEERS (All teams)
Hospitality Volunteers (3 posts)
This position is being shortlisted or has been filled, and is therefore not open for applications.
One 3 week and two 2.5 week posts including June Festival period plus training. All posts full-time.
Working with the Guest Services team, this is a front line opportunity supporting the Hospitality Coordinator who is responsible for ensuring that filmmaker guests are offered the high level of hospitality on which EIFF prides itself, and are able to make the most of Festival networking opportunities.
You will help research restaurants and tourist attractions, assist in identifying useful networking opportunities for guests, help manage invitations, RSVPs and guest lists, update the Festival's database, assist at functions and events, provide excellent customer service and help keep the Guest Services and Programming teams updated on guest movements.
Knowledge of Edinburgh and language skills are useful. A passion for film and the people who make them is essential, as well as a genuine interest in hospitality and good people skills.
The role is primarily based at Filmhouse prior to the start of the Festival however during the Festival fortnight you will be out and about a lot, assisting with day trips and supporting the Hospitality Coordinator at social events in the evenings.
This is a demanding but incredibly rewarding role - you will be kept very busy and expected to work long hours in line with the rest of the team, however you will be playing an integral part in ensuring our guests have the best possible experience at EIFF and there is immeasurable satisfaction to be gained from this. The schedule will change from day to day. You'll be on duty for at least 5-7 hours each day, but this is likely to be spread across the day so eagerness and willingness to work flexibly is essential. Duties can start from around 11am but most activity will occur in the afternoon and evening, with some late night finishes.
Please see the EIFF Recruitment Policy in the introduction section for further information on EIFF Volunteers.
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