Guest Services is a close-knit team, working in regular collaboration with each other. They are responsible for all arrangements supporting the Festival’s many visiting filmmaker, industry and press guests. The team works hard to ensure that all guests of the Festival are well looked after over the course of their visit and are able to maximise all networking opportunities and make the most of their stay in Edinburgh.

Working to the highest level of film industry standards, responsibilities include booking travel and accommodation, planning hospitality and networking arrangements, and liaising closely with filmmakers, talent agents, publicists, sales agents, distributors and other film industry professionals. The department works closely with and informs other key areas of the Festival including Programming, Development, Industry, Education, Press and Finance while also managing relationships with external partners and other stakeholders.

Administrative records and systems are kept fully up-to-date in a fast-changing environment and all relevant departments are kept abreast of changes, while budgets are constantly monitored to achieve the highest levels of financial control.